Privacy Policy

Last Updated: May 17, 2026

This Privacy Policy describes how AI Home Services ("we," "us," or "our") collects, uses, and shares information when you interact with our website or our SMS messaging services.

1. Information We Collect

• Contact Information: Name, phone number, email address, and physical address you provide via our website forms or in-person consent capture.
• Property Information: Public property records (assessor data, solar permit records) that we use to identify homeowners who may benefit from our consultation services.
• Consent Records: Timestamp, IP address, source URL, and the specific consent language displayed at the time you opted in.
• Communication History: Records of SMS messages sent and received, replies, and any opt-out requests.

2. How We Use Your Information

• Schedule and conduct in-home solar bill review consultations
• Send SMS messages related to your consultation (appointment reminders, scheduling)
• Comply with legal obligations (TCPA recordkeeping requirements)
• Respond to your questions or requests

We do not sell, rent, or share your information with third parties for their marketing purposes.

3. SMS Messaging Terms

By providing your phone number and opting in, you expressly consent to receive SMS messages from AI Home Services about solar bill reviews, consultations, and appointment scheduling.

• Frequency: You may receive up to 10 messages over a 14-day period per outreach sequence.
• Cost: Message and data rates may apply based on your mobile carrier plan.
• Opt-out: Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT at any time to immediately stop all messages.
• Help: Reply HELP for assistance.
• Quiet hours: We do not send messages before 9:00 AM or after 9:00 PM in your local time zone.

Consent is not a condition of purchase. You may decline SMS messages and still receive our services through other channels (phone, email, in-person).

4. Data Sharing

We share information only with service providers that help us deliver SMS messages, manage appointments, and operate our website (e.g., GoHighLevel, Twilio). These providers are bound by confidentiality obligations. We may also share information when required by law or to protect rights and safety. We do not sell your personal information.

5. Data Retention

We retain your information for as long as needed to provide services and comply with legal obligations. Per TCPA recordkeeping requirements, we retain SMS consent records for a minimum of four (4) years from the date of consent. If you opt out of SMS messaging, your phone number is retained on our suppression list permanently to prevent future contact.

6. Your Rights

You have the right to access, correct, or delete your information, and to opt out of SMS messaging at any time. To exercise these rights, contact us.

7. California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete it, and the right to non-discrimination. We do not "sell" personal information as defined by CCPA.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post material changes on this page with an updated "Last Updated" date.

10. Contact Us

For questions about this Privacy Policy or your information, please contact us.